✦   Exchange your Barsana heirloom silk saree after one year and step into your next heirloom.
✦   Exchange your Barsana heirloom silk saree after one year and step into your next heirloom.
Exchange & Replacement Policy
  • Request Window: Exchange or replacement requests must be made within 7 days of delivery.

  • Processing: Once approved, your replacement product will be dispatched within 2–3 business days after we receive and inspect the returned item.

  • Delivery: Replacement shipping typically takes 3–7 business days depending on your location. You can generally expect the replacement to reach you within 7–10 business days total from the time we receive your return.

Return & Refund Policy

Return Policy
  • Timeframe: Returns are accepted within 7 days of delivery.

  • Eligibility: Applicable only for items that arrive damaged or defective.

  • Condition: Items must be unused and returned in their original packaging.

  • Verification: Proof of damage (photo or video) may be required for return approval.

    Refund Policy
    • Approval: Once a return request is approved, we will process your refund within 3–5 business days.

    • Crediting: After processing, the funds will be credited back to your original mode of payment within 7–10 business days (this timeline may vary depending on your bank or payment provider).

    • Shipping Costs: Please note that all shipping charges are non-refundable.

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